Privacy Policy

Last Updated: MARCH 2026

Overview

Capri Leon Solutions LLC ("Capri León Solutions," "we," "us," and "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://www.caprileonsolutions.com, you communicate with us, or we otherwise process your Personal Information (collectively, the “Platform”).

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree and consent to this Privacy Policy.

1. Information We Collect

We collect Personal Information about you through the following means:

Directly from you when you provide it to us. When you submit an inquiry, join our waitlist, complete an intake form, or otherwise communicate with us through the Platform, we may collect your name, email address, and relevant business or professional information necessary to fulfill your request or evaluate a potential engagement.

Through social media platforms. If you contact or communicate with us through a third-party social media platform, we may receive the information you submit through that channel. Any such information is used solely to respond to your inquiry. Please note that communications initiated through social media platforms are also subject to the respective platform’s own privacy policy, which is independent of this Privacy Policy.

Automatically when you use the Platform. We collect certain technical information about how you interact with the Platform, including your IP address, device information, and actions taken on our website. This information is collected through cookies, pixel tags, and similar tracking technologies. Please refer to Section 12 of this Privacy Policy for further information regarding our use of such technologies.

2. How We Use Your Information

Personal Information collected through the Platform may be used for the following purposes:

For Platform Functionality. We use Personal Information to operate, maintain, and improve the Platform, including diagnosing technical issues, measuring usage, and ensuring the Platform functions as intended.

For Customer Support. We use Personal Information to respond to inquiries, service requests, and communications submitted through the Platform or through other channels by which you contact us.

For Business Operations. We use Personal Information to conduct standard business operations, including client intake and compatibility assessment, engagement administration, and delivery of services and work products.

To Communicate. We use contact information to send confirmations, service updates, product and workshop availability notices, and other communications consistent with your engagement with Capri León Solutions and your stated communication preferences.

For AI-Assisted Service Delivery. Certain services offered through the Platform may incorporate artificial intelligence tools to support analysis, framework development, and operational outputs. Our use of AI is designed to provide direct services to you. We do not use your Personal Information to train generalized or public AI models.

For Legal, Regulatory, and Compliance Purposes. We may use Personal Information to comply with applicable legal or regulatory obligations, to protect our legal rights, or as otherwise required by law.

3. Data Storage and Third-Party Service Providers

Capri León Solutions does not operate its own data servers. Personal Information collected through the Platform is stored and processed through infrastructure provided by Content Creator Machine, a platform service operating on GoHighLevel (High Level Software Company). That infrastructure utilizes servers operated by Amazon Web Services (AWS) and Google Cloud.

The structure of this service relationship is as follows:

- High Level Software Company provides the underlying technical infrastructure and maintains GDPR-compliant data practices.

- Content Creator Machine provides Capri León Solutions with access to that infrastructure as a managed platform service.

- Capri León Solutions utilizes that platform to operate the Platform and manage client-facing communications and operations.

Your Personal Information will not be disclosed to third parties outside of the service chain described above without your knowledge, except as required by applicable law or legal process.

4. How We Protect Your Information

Capri León Solutions designs and administers the Platform with reasonable and appropriate administrative, technical, and organizational security measures intended to protect your Personal Information against risks such as unauthorized access, alteration, disclosure, loss, or destruction. We require that our service providers apply similar protections when accessing or using Personal Information shared with them in connection with the provision of their services.

No technology, data transmission system, or digital platform can be guaranteed to be one hundred percent secure. If you have reason to believe that your interaction with the Platform has been compromised, please notify us immediately using the contact information provided in Section 14 of this Privacy Policy.

5. When We Share Your Information

Capri León Solutions does not sell, rent, or trade your Personal Information. We may disclose Personal Information only in the following limited circumstances:

With Service Providers. We may share Personal Information with authorized vendors and service providers engaged to support the operation of the Platform, including platform hosting, data processing, and related technical services. Such providers are contractually obligated to protect your Personal Information and to use it only for the purposes for which it was shared.

For Legal, Regulatory, or Related Purposes. We may disclose Personal Information to the extent required by applicable law, regulation, or legal process, including in response to lawful requests by governmental or law enforcement authorities, subpoenas, search warrants, or court orders.

In Connection with a Business Transaction. We may disclose Personal Information in connection with a contemplated or actual corporate transaction, including a reorganization, merger, acquisition, sale of assets, or similar proceeding. In such events, we will take reasonable steps to ensure that your Personal Information remains subject to protections consistent with this Privacy Policy.

Through Social Media Platforms. If you contact us through a third-party social media platform, information shared through that channel is subject to the privacy policy of that platform. Capri León Solutions will use information received through social media channels only to respond to your inquiry and will not use it for any other purpose without your consent.

At Your Direction or With Your Consent. We may disclose Personal Information to any other person or entity where you have provided explicit consent or otherwise directed us to make such disclosure.

6. Data Retention

We will retain your Personal Information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy applicable legal, regulatory, tax, accounting, or reporting requirements, and for the other purposes described in this Privacy Policy. We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation arising from our relationship with you.

In determining the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the information; the potential risk of harm from unauthorized use or disclosure; the purposes for which we process the information and whether those purposes can be achieved through other means; and applicable legal, regulatory, or other requirements.

In some circumstances, we may anonymize your Personal Information such that it can no longer be associated with you, in which case we may use such information indefinitely without further notice to you.

7. Information From Children

Capri León Solutions does not knowingly collect, use, disclose, or otherwise process Personal Information from individuals under the age of 16. If we become aware that we have collected Personal Information from a child under the age of 16, we will take prompt steps to delete that information from our systems. If you are under the age of 16, do not submit any Personal Information through the Platform. If you have reason to believe that Personal Information of a child under 16 has been submitted to us, please contact us immediately using the information provided in Section 14 of this Privacy Policy.

8. Links to Other Websites and Services

The Platform may contain links to third-party websites, services, or platforms. Capri León Solutions is not responsible for the privacy practices, data collection methods, or content of any third-party site or service. The inclusion of a link on the Platform does not constitute an endorsement of the linked site or service by Capri León Solutions. We encourage you to review the privacy policies of any third-party sites or services you access through links on the Platform.

9. Do Not Track

Some web browsers incorporate a “Do Not Track” (“DNT”) feature that signals to websites that you do not wish to be tracked. At this time, the Platform does not respond to DNT signals.

10. We Do Not Sell Your Personal Information

Capri León Solutions does not sell, rent, license, or otherwise transfer your Personal Information to third parties for marketing, advertising, or any commercial purpose unrelated to the delivery of services described in this Privacy Policy.

11. Your Rights — U.S. Users

Residents of certain U.S. states may have additional rights with respect to their Personal Information under applicable state privacy laws. Subject to verification of your identity and the requirements of applicable law, you may have the following rights:

Right to Access and Correction. You may request access to the Personal Information we hold about you and request that inaccurate or incomplete information be corrected.

Right to Deletion. You may request that we delete your Personal Information from our systems. Please note that we may be required to retain certain information for recordkeeping purposes, to complete pending transactions, or to comply with applicable law.

Right to Non-Discrimination. We will not discriminate against you for exercising any of your rights under applicable U.S. state privacy laws.

Right to Appeal. If we do not act on your request or you are dissatisfied with our response, you have the right to appeal by contacting us using the information provided in Section 14 of this Privacy Policy.

Authorized Agent. You may designate an authorized agent to submit a privacy request on your behalf. We may require additional verification of both the agent’s authorization and your identity before processing such a request.

To exercise any of the foregoing rights, please contact us using the information provided in Section 14 of this Privacy Policy. We will respond to verified requests within a reasonable time and in accordance with applicable law.

12. Cookies and Tracking Technologies

The Platform may employ cookies and standard analytics technologies to collect data regarding how users interact with our website and digital content. Such tracking is conducted through analytics tools native to the GoHighLevel platform infrastructure. Capri León Solutions does not deploy third-party advertising trackers or engage in cross-site behavioral tracking on the Platform.

13. Modifications to This Privacy Policy

Capri León Solutions reserves the right to modify this Privacy Policy at any time. Any material changes to our data practices will be reflected in an updated version of this Privacy Policy, accompanied by a revised effective date. We will not apply amended practices retroactively to Personal Information collected under prior terms without providing notice. Your continued use of the Platform following the posting of a revised Privacy Policy constitutes your acknowledgment and acceptance of such changes.

14. Contact Information

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Information, please contact us at [email protected] or by mail at:

Capri Leon Solutions LLC

ATTN: Legal Department

600 West Peachtree St NW

Suite 1700 #1009

Atlanta, GA 30308